- WHAT IS YOUR RETURN POLICY ON CLASS PACKAGES?
- We take returns on class packages on a case by case basis. You can contact email@example.com or call our front desk staff to inquire.
- DOES EACH RIDER NEED TO HAVE THEIR OWN ACCOUNT?
- Yes - Each rider must have their own account.
- CAN I BOOK MULTIPLE BIKES IN A CLASS WITH ONE ACCOUNT?
- No – Each rider must have their own account and package.
- HOW LONG ARE YOUR CLASSES?
- Our classes are either 30 or 45 minutes long.
- DO YOU OFFER DISCOUNTS?
- Yes, we offer a discounted class package to full-time students; pre-school, elementary, high school and college teachers; police; firefighters; and military discounts in the studio with a valid ID.
- DO I NEED SPECIAL SHOES?
- We offer complimentary shoes if it is your first class in the Saddle Room but have limited sizes. After your first ride, our shoe rentals are $2.00. Our bikes are SPD and LOOK DELTA compatible only. We can also put baskets on the pedals so it's best to wear hard-soled athletic shoes in case we are out of your size.
- NEED TO KNOW MORE?
- Check out our frequently asked questions.